Items contained in product families and product categories for use with Web Order Entry are organized in a product family cache. Whenever you create new product families or add product families to product categories, you must rebuild this cache to recalculate the number of products in a subcategory. Rebuilding the cache ensures that product families and product categories display properly on the main shopping cart page of Web Order Entry.
To rebuild the product family cache:
From the Maintenance > Product Additional menu, select Product Family Rebuild Cache to display the Rebuild prompt.
Note: If prompted, log on to the character-based system.
At the prompt, enter Continue to rebuild the index.
The system displays a message when the index is rebuilt.
See Also: