Sorting and Changing Views on the Returned Goods Queue

You can sort the Returned Goods Queue to better evaluate the data displayed. You can sort by any of the following: Buy Line, Return Code (Type), Sales Order Number or Ship Date.

Note: To display summary information for the Returned Goods Queue at all times, add a Returned Goods Queue widget to your Solar Eclipse main window. For more information, see Widgets and Menu Shortcuts Overview. This is new in Release 9.0.4.

To sort the Returned Goods Queue:

Display the Returned Goods Queue.
Click the column heading by which you want to sort the queue. By default, the system sorts the queue by Buy Line.
Exit the window.

Changing the view on the Returned Goods Queue

Indicate if you want to include or exclude the ship date for each order generation on the Returned Goods Queue. The queue defaults to excluding the ship date from view.

To change the view on the Returned Goods Queue:

Display the Returned Goods Queue.

Use the Change View menu to select one of the following views: Buy Line, Price Line, and Return Code.

Each view displays the following: order number (Order # column), return quantity (Return Qty), return type (Type), product description (Description), and return to vendor (Return To). In addition, each view gives you the following information in view-only mode:

Note: Double click any line to display Inventory Adjustment Entry.

View	Columns Displayed	Description
Buy Line	Ship Date	Displays the ship date of the returned order.
	Customer PO#	Displays the customer's purchase order number, if applicable. Click the column heading to sort by this column. Note: Double-click this field to open the associated order in view-only mode.
	Buy Line	Displays the buy line that contains the line item product.
Price Line	Customer PO#	Displays the customer's purchase order number, if applicable. You can sort by this column by clicking the column header. Note: Double-click this field to open the associated order in view-only mode.
Price Line	Price Line	Displays the price line that contains the line item product.
Return Code	Ship Date	Displays the ship date of the returned order.
	Customer PO#	Displays the customer's purchase order number, if applicable. You can sort by this column by clicking the column header. Note: Double-click this field to open the associated order in view-only mode.
	Return Code	The expanded code for the displayed Return Type, such as Defective for F.
	Is Economic	Displays one of the following: A green check mark if the system, based on your settings, recommends returning the item to inventory. A red X to indicate that the system recommends disposing of the item.
	Warranty Tag	(For Johnstone sites only) Displays the warranty information, if any, from the sales order.
	Vendor Return Status	Displays the setting in the Vendor Return Allowed field in Product Maintenance from Product User Control Parameters window.
	Returned	Indicate if the item has been returned.
	RGA Number	The returned goods verification (RGA) code or number required to return the material. If the RGA code is required and you have the SOE.RGA.REQUIRED authorization key, you can continue the return process without the RGA code.
	Material Received	Displays a green check mark if the material has already been received in the warehouse. This is selected when a user selects the Material Received check box in the Sales Order Entry Status tab.

Use the Order Types menu to select one of the following order types to view: Open, Closed or Both. By default the system displays both order types.
Exit the window.