The Vendor Service Level Report provides a statistical picture of your purchase order completion performance. It reports on the shipments of order line items to your company as they relate to the initial scheduled shipment date and ordered quantity. The system is designed to preclude the concept of backorders by alerting you of a stock availability problem at the time the order is placed. Special conditions must be met to qualify a shipment as a backorder, which causes a sales service level of less than a 100 percent.
For example:
If... |
And... |
Then it is... |
you order 10 items and the vendor says 5 are currently available, but that 10 should be available on a future date |
you ask the vendor to ship all ten on the future date |
not a backorder. |
you ask the vendor to ship five now and five on the future date |
not a backorder. |
|
on the future shipping date any of the scheduled quantity, whether it is ten or five, is not shipped |
a backorder that causes a less than 100% service level. |
Use the report for general quality management. Alternately, you can use it to monitor shipments from a designated vendor, shipments of products in designated price lines, or a combination of the two. The completion rates are based on the total orders, total line items, and total dollars.
To run the Vendor Service Level Report:
From the Reports > End of Month Reports #2 > Service Level Reports menu, select Vendor Service Level Report to display the Vendor Service Level Report window.
In the Branch/Territory/All field, enter the branch, branches, or territories to include in this report. Type All to include all branches and territories.
In the Start Date and End Date fields, enter the date range of invoices to include in the report. The system populates the End Date field with the date entered in the Start Date field. You can change the date. You can enter an actual date or variable date in these fields.
In the Mode area, select Summary or Detail to indicate whether to run the report in summary or detail mode. The default is Summary.
In the Directs area, indicate whether to include, exclude, or run the report only for direct items. The default is Include.
See Also: