Entering Product Quantities

Before entering a product on a sales order, you first enter the order quantity. Typically the order quantity is at its lowest unit of measure, but some products may be set up to use a different default unit of measure. Certain products can also be sold in multiple units of measure.

Units of measure are set up by your company. Some common units of measure include each, case, feet, and pounds.

If a unit of measure is not entered with the order quantity (for example, if you enter only "1" or "2"), the default unit of measure appears next to the order quantity after you enter the product on the sales order. If more than one valid unit of measure exists, you may be prompted to choose a unit of measure.

Authorized users can override the unit of measure when entering the order quantity.

Use the Auto Show Availability When Product Is Unavailablecontrol maintenance record to decide if you want to prompt users if products are unavailable.

To enter a product quantity:

Create or open a sales order and display the order's Body tab.
In the Qty/Unit column, enter the quantity or amount that your customer wants to order.

Note: If an item is tagged to a purchase order, you must have the OE.TAGGED.QTY.EDIT authorization key assigned.

In the Product Description column, enter the product that your customer wants to order.

If print tickets have already printed on an order and you want to change the product quantity, you must be assigned the SOE.CLOSED.QTY.EDIT authorization key and the SOE.CLOSED.ORDER.EDIT authorization key must be set to level 1 or 2. In addition, use the Check Closed Qty Edit Auth Key For Ship Branch Onlycontrol maintenance record to decide if you want to limit users from modifying quantities if their ship branch does not match the home branch.