Monitoring Your In-Process Orders

Monitor the status of orders that you intend to ship from the time the order is set up for shipment until it is printed as an invoice. Items remain in the My In-Process Orders Queue until the order's print status changes to No.

Do the following to monitor your orders from the My In-Process Orders Queue:

Display the My In-Process Orders Queue
Configure how the queue displays
View items and orders

To display summary information for this queue at all times, add a My In-Process Orders Queue widget to your Solar Eclipse main window. For more information about widgets, see Widgets and Menu Shortcuts Overview.

Note: Use the MIPO.USER.ONLY authorization key to restrict users to view only their own in-process orders and not any other users' orders.

Displaying the My In-Process Orders Queue

Track the process of orders to which you are associated with the My In-Process Orders Queue.

To display the My In-Process Orders Queue:

From the Orders > Inquiries menu, select My In-Process Orders to display the My In-Process Orders window.
In the User ID field, enter the system ID of the user for which you want to display orders and click Update.

The system displays the following information for orders associated with the user ID you entered:

Field	Description
My Role	The role the user in the User ID field played on the order. For example, order writer, inside or outside salesperson, or the user printed the ship ticket.
Pick/Ship Print Time	The date and time the pick ticket printed if the Enable Picking Confirmation control maintenance record is enabled. If the control maintenance record is not enabled, this field displays the date and time the ship ticket printed. This field is blank if the order has not been printed.
Ship Date	The date the order shipped from the warehouse.
Order #	The order number plus its generation if the order has processed. If the order has not processed, the system displays the order number with no generation.
Ship-To Name	The customer to whom the order shipped.
Status	The current order status, such as invoicing or on credit hold. If the order is on a shipping manifest, the status indicates the manifest number and whether the manifest is locked. In Process - The order is processing, in process, or invoiced. Warning Count - The order is unavailable or the ship via is flagged for review. Waiting to print - A phantom process is waiting to print the order. Printed - The order has been printed. Warehouse In Process - The order is in one of the following statues in the Warehouse Picking Confirmation Queue: Picking, Staged, Staging, Packing, Audited, Will Call, Will Call Picking. Invoicing In Process - The order is ready to invoice and is in one of the following states: Signature, Signature closed, closed, shipping, invoicing, credit hold. Manifest - The order is ready to add to a manifest or is loaded on a manifest. The same order statuses display in the My In Process Orders Queue widget.
Ship Via	The shipping method for the order.

To display additional information for orders in the queue, see Viewing Items and Orders.

Configuring Queue Display Options

Use the following selections within the My In-Process Orders Queue to change the view options in the queue:

Options > Show Order Detail Pane - To display summary information at the bottom of the queue with the order detail information including the order number, purchase order number, order and ship date, customer telephone number, quantities, and product descriptions.
Options > Set Preferred Search Length - To indicate to the system the total number of items that the server processes before displaying the results in the queue. The default is 30 items.

To display additional information for orders, see Viewing Items and Orders.

Viewing Items and Orders

Use the following selections within the My In-Process Orders Queue to view additional information for the orders that display:

View > View Items - Displays the quantity, unit of measure, product description, total ship quantity, backorder quantity, and the earliest available date for the selected order or order generation.
Order > View Order - Displays the sales order in view-only mode.
Order > Edit Order - Displays the sales order in edit mode.