Reprinting Sales Orders

Use the Order Reprinting Options window to reprint an open order generation. You can print a duplicate copy of an original picking ticket, or print a clean copy of a changed order. You can also change the order status or ship via method for the open generation.

Although this window primarily works with the Shipping Manifest Queue and the RF Warehouse Management system, you do not need to have either of these enabled to use it. Refer to the Shipping Manifest and the RF Warehouse Management topics for more information on features related to those products.

The Order Reprinting Options window is available from various areas, such as the order's Status tab, described in the following steps. It is also available from the Orders > Printing menu. When opening the window from a menu, you must specify which order number and ship date generation to reprint.

To reprint an invoice using the Order Reprint Options screen, you must have the SOE.REPRINT.INVOICE authorization key. You must have the SOE.PRINT.INVOICE authorization key to print original invoices.

To reprint an open order generation:

Open a sales order and display the order's Status tab.

From the Print menu, select Options to display the Order Reprinting Options window. The selected order number, ship date, customer name, and default field settings for the customer automatically display.

The system displays the Ship Via, or shipping method, for the order and a manifest order, if available.

Review or change the field settings, as needed:

Field	Specifies...
Order Status	the order status, which determines when and how order is processed. Available statuses B - Bid A - Acknowledgement M - Order Summary – You can decide if you want to attach this summary as a PDF document without generating a physical copy of it. Note: You must have an order status selected in order to print through Eclipse Forms. The system checks the user authorization before printing.
Form Type	which order format, and pricing information, is printed. Press F10 for a list. If you are using the Eclipse Forms application, this field is the form type to use when printing. Your selection here overrides the form type selected for the customer, or the default set in the system. For more information, see Changing Default Form Types.
Number of Copies	how many copies to reprint. You can print up to nine copies at a time. Note: If you print more than one copy of any transaction, all copies after the first are labeled as "Reprint."
Review Queue Status	the in-process status of generation; for example, Picking, Staging, Packing, Manifest, or Close. Press F10 for list. Leave blank if using Open Order Status Review Queue to control tickets.

Select on of the following to print formats: Print, Fax, Email, or FTP.

If you use the Email Order option, the invoice number for invoiced orders and received purchase orders displays in the subject line of the email when it is sent.

Note: If you are running Eclipse Forms and have your terminal user ID set to Print-to-PDF, the system displays a Print-to-PDF button as an option.

Use the following menu options, as needed:

Note: Menu options for a shipping manifest are only available if the order is on a manifest.

To...	Use this menu option...
open the original sales order for viewing	Additional > View Order
open the original sales order for editing	Additional > Edit Order
print specialty labels and forms	File > Print Label The User-Defined Document/Label Printing window opens.
view the order's picking status	Additional > Warehouse Inprocess Queue The Warehouse In Process Queue displays, if enabled.
enter or edit shipping quantities	Manifest > Shipping Packages The Shipping Package Quantities window displays. Note: You can enter shipping package information for each tote on an order.
add a generation to the shipping manifest	Manifest > Ready to Manifest The Ready to Manifest window displays with the Ship Date, Ship Via, and status displayed. Click OK to post the manifest.
enter or edit invoice comments on the manifest	Manifest > Manifest Comments
edit the generation's manifest	Manifest > Edit Manifest The Shipping Manifest Queue displays.

Exit the window to return to the order's Status tab.