Reviewing Column Information on Customer Calling Queue

The columns in the Customer Calling Queue change depending on the Order Type you are displaying. For each type, review the columns below:

• New Items

  Column	Description
  Ship-To Customer	The customer to whom the order's items are being shipped.
  Phone Number	The contact phone number for the ship-to customer.
  Order #	The order ID.
  Br	The shipping branch for the order.
  PO #	The purchase order ID for purchase order associated with the order.
  Via	The ship via on the original order.
  Order Amount	The total dollar amount for the items on the order.

• Trouble

  Column	Description
  Ship-To Customer	The customer to whom the order's items are being shipped.
  Phone	The contact phone number for the ship-to customer.
  Order #	The order ID.
  Br	The shipping branch for the order.
  PO #	The purchase order ID for purchase order associated with the order.
  Ship Date	The original ship date scheduled for the order.
  Earliest Date	The earliest date the material may ship.
  Code	Indicates the following: V - And EDI Ship Vendor Notification has been sent. + - EDI 855 Acknowledgement has been sent. * - Date on the order has been updated from the P/O Expedite Queue.
  Trouble Days	The number of days the order has been "in trouble" or past the original shipping date.

• Cancel

  Column	Description
  Ship-To Customer	The customer to whom the order's items are being shipped.
  Cmplt Date	The date the Eclipse phantom marked the order as Complete, meaning that all the products on the order were available to ship.
  Order Number	The order ID.
  Br	The shipping branch for the order.
  PO #	The purchase order ID for purchase order associated with the order.
  Via	The ship via on the original order.
  Order Amount	The total dollar amount for the items on the order.
  Deposit	Displays the deposit amount, if any, on the order.
  NS	Non-stock items. This columns displays a Y (yes) if there are non-stock items on the canceled order.

• Directs

  Column	Description
  Ship-To Customer	The customer to whom the order's items are being shipped.
  Cmplt Date	The date the Eclipse phantom marked the order as Complete, meaning that all the products on the order were available to ship.
  Order #	The order ID.
  Br	The shipping branch for the order.
  PO #	The purchase order ID for purchase order associated with the order.
  Via	The ship via on the original order.
  Order Amount	The total dollar amount for the items on the order.

• Lot Items

  Column	Description
  Ship-To Customer	The customer to whom the order's items are being shipped.
  Cmplt Date	The date the Eclipse phantom marked the order as Complete, meaning that all the products on the order were available to ship.
  Order #	The order ID.
  Br	The shipping branch for the order.
  PO #	The purchase order ID for purchase order associated with the order.
  Via	The ship via on the original order.
  Order Amount	The total dollar amount for the items on the order.

  For more information about Lot Item Orders, see Following Up on Lot Item Orders.

• Credits

  Column	Description
  Ship-To Customer	The customer to whom the order's items are being shipped.
  Cmplt Date	The date the Eclipse phantom marked the order as Complete, meaning that all the products on the order were available to ship.
  Order #	The order ID.
  Br	The shipping branch for the order.
  PO #	The purchase order ID for purchase order associated with the order.
  Via	The ship via on the original order.
  Order Amount	The total dollar amount for the items on the order.