Setup Requirements for the Customer Calling Queue

Following are the control maintenance records and authorization keys used with the Customer Calling Queue.

Control Maintenance Record

Set the following control maintenance record:

• Customer Calling Queue Brch Input "ALL" Ignores User Auth

• Order Return to Bid Parameter

• Update Customer Calling Queue When Ship Date Changed By Direct Ack

Authorization Key

Assign the following authorization key:

• CALLING.QUEUE

See Also:

Monitoring the Customer Calling Queue

Sales Management Setup Overview