Gift cards/certificates are set up in your system as sellable, miscellaneous charge products, so you can enter them in Sales Order Entry like you would other products. However, gift cards/certificates have the following restrictions:
When selling more than one gift card/certificate on an order, enter each one as a separate line item.
All gift card/certificate sales require payment of cash, credit, or check when the customer places an order. You cannot place cards/certificates on a credit account.
To sell a gift card/certificate:
Create or open a sales order and display the Body tab.
In the Qty/Unit column, type 1 and press Enter.
Note: If you are selling more than on gift card/certificate, enter each one as a separate line item on the order.
In the Product Description column, enter the gift card/certificate product you want to sell.
Your company might have more than one product set up for gift cards/certificates.
At the Gift Card Number prompt, type the number on the gift card/certificate you are selling and click OK. If you are prompted to verify the number, type it again. The two entries must match exactly.
If you have gift cards that you can scan with a barcode reader, scan the card at both prompts to collect the card's number.
Note: Each gift card/certificate must have a unique number. If you enter a number of a card/certificate that has already been sold, the system alerts you and deletes the line from the order. Re-enter the gift card/certificate using a number that has not been issued.
In the Unit Prc column, enter the gift card/certificate amount, if it does not display for you.
Gift card/certificate products that have pricing set up, for example, those that are sold in pre-determined denominations, display with a unit price listed.
Add additional gift card/certificate products or other products to the order, as necessary.
Click the Status tab and change the status of the order generation for the gift cards/certificates to Pick Up Now.
Click the Totals tab and enter the cash, check, or credit card information for the amount due for the gift card/certificate total.
Process the order as usual.
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