From an order's Totals tab, access the Receipts window to view details about payments received on order generations that have already been invoiced.
The window shows a row and column summary of payment dates and amounts. A quick glance gives you the information needed to answer typical customer questions about order payments already received. Or, you can drill down for more information.
To access the window, you must display an order generation that has already been invoiced and has payments applied. The window is not applicable to open generations, current cash receipts, or other unapplied payments. If needed, from the Body tab, access Edit Order > Ship Dates to change order generations.
To view invoice receipts:
Verify that an invoiced order generation is displayed. If needed, from the Body tab, access Edit Order > Ship Dates to change order generations.
From the Additional menu, select Receipts to display the Receipts window.
Review the following columns, as needed:
Field |
Description |
Branch |
The branch that accepted the payment. |
Invoice |
The invoice number. |
Check # |
The customer's check number, if recorded. |
Gift Card # |
The number of the gift card/certificate applied to the order. |
Applied Date |
The date the payment was applied. |
Applied Amount |
The amount of the payment applied. |
Exit the window to return to the order's Totals tab.
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