Setting Up Customer Records for StarShip

Do this:

From the main Customer Maintenance window, complete Freight In Exempt and Freight Out Exempt fields.

Note: If an order is freight exempt, the system overrides the setting in StarShip and does not add the freight amount to a COD amount. If an order is not freight exempt the system does not override the setting in StarShip.

From the Orders menu, select Freight Data to display the Default Freight Data window. Enter Yes in the Residential Address field.

The system sets the Residential Shipping Address field to Yes on the Additional Header Information tab in Sales Order Entry for this customer which directs StarShip to apply a residential shipping fee to the customer's freight charge.

If the customer has their own relationship with freight carriers, who bill them directly for their freight charges, from the Orders menu, select Freight Data to display the Default Freight Data window. Enter the following default freight data:

• Click the Insurance Required checkbox if the carrier requires insurance.

• For each carrier listed in the Carrier column, enter the customer's account number with the carrier in the Account Number column.

Use the Extra Handling Charge For Shipping control maintenance record to outgoing billable freight on orders shipped to this customer, do the following:

• From the Additional menu, select Additional Customer Information to display the Additional Customer Information window.

• Set the value in the StarShip Extra Handling Charge field to Yes.