Logging Hours with the Tracker Stop Watch

Use the tracker stop watch functionality to log the time you spend working on trackers without having to keep the trackers open.

The Tracker Stopwatch window displays lapsed time for all trackers on which you are working. In this window, you can stop tracking time for one tracker and start tracking time for a new tracker. Also, if you are interrupted while working on a tracker, pause the clock for that tracker and start the clock for the new tracker.

To log hours with the tracker stop watch:

  1. From any window in the system, press Shift-F10 to display the Call Tracking Stop Watch window.

Note: If you have a tracker open and press Shift-F10 from within the tracker, the tracker is listed on the window and the time the tracker has already been open is added to the Lapse Time field.

  1. To begin tracking time worked on a new tracker, position the cursor on a blank line in the Tracker field and enter the tracker number. You can also select a tracker from the User Quick Access List, which displays a list of trackers you have viewed recently.

The system displays a window indicating the time at which you want to start the stop watch.

  1. In the Start Time field, accept the current time default or enter a new time and then click OK to begin logging time.

For example, if you have already been working on the tracker and forgot to start the stop watch, enter the time you actually started working on the tracker.

  1. Click OK.

The system returns you to the Tracker Stop Watch window, begins logging time, and displays the following information:

Field

Description

Tracker

The ID of the tracker.

Tracker Comment

The first line of the comments associated with the tracker.

Lapse Time

The time worked on the tracker. Although the clock runs continuously, refresh the displayed time from the Edit > Refresh menu.

If you press Shift-F10 from within a tracker that is already listed on the Tracker Stop Watch window, but paused, a prompt displays asking you if you want to start the stop watch again.

You can override the time displayed in this field. When you enter a new time, the system displays a prompt asking you to indicate whether this is a fixed amount of time associated with this tracker or whether the stop watch should continue incrementing the time entered.

  • If you click No to indicate that the time entered is a fixed amount of time, an asterisk (*) displays in the S field.

  • If you click Yes to indicate that the time entered is incremental, an I displays in the S field.

S

Displays whether the system is currently logging time to the tracker. Entries in the field display the following:

  • Blank - Time is currently being logged to the tracker.

  • P - The tracker is paused and is not accumulating time.

Taskcode

Select a task code to apply to the logged time.

The system records the task code along with the lapsed time and today's date on the Tracking Hours window.

  1. Use the following menu options, as needed:

Menu

Menu Option

Function

Edit

Start

Starts the paused stop watch for the tracker on which the cursor is positioned.

Stop

Stops the clock for the tracker on which the cursor is positioned. The system prompts you to enter a task code if you have not already done so.

Pause

Pauses the stop watch for the tracker on which the cursor is positioned. The lapsed time is refreshed and saved, but the tracker does not continue to accumulate time.

Cancel

Cancels the tracking of lapsed time for the tracker on which the cursor is positioned.

Edit Tracker

Displays the Call Tracking Entry window in edit mode for the tracker on which the cursor is positioned.

  • If you are not finished with the tracker but want to exit the Call Tracking Entry window, close it. The Tracking Hours window displays, where you enter a task code for the accumulated time worked. When you close the Tracking Hours window, the system prompts you to Stop or Reset the watch for the tracker. Select Reset.

  • If you are finished with the tracker, close the window. The Tracking Hours window displays, where you enter a task code for the accumulated time worked. When you close the Tracking Hours window, the system prompts you to Stop or Reset the stop watch for the tracker. Select Stop.

Refresh

Refreshes the time displayed in the Lapse Time field for all currently listed trackers for which the clock is running.

  1. Exit the Tracker Stop Watch window and return to your work.

The stop watch continues to run in the background for the selected trackers. When you redisplay the window, the time logged to the trackers displays.

See Also:

Tracking Hours Worked on Trackers Overview

Viewing and Logging Hours to Trackers