Use the Work Area Maintenance screen to edit the work areas assigned to tracker categories.
To maintain a tracker work area:
From the System > System Files > Call Tracking Maintenance menu, select Work Area Maintenance to display the Work Area Maintenance screen.
Note: If prompted, log on to the character-based system.
In the Work Area field, press F10 and select the work area for which you want to edit the sub areas. You can also select New and then enter a new work area.
Note: To delete the category and associated work areas, use the Delete Area hot key.
In the Work Area field, do any of the following:
To add a work area, position the cursor on a blank line or press Alt-Insert to insert a new line and enter a sub area name up to 20 characters.
To delete a sub area, position the cursor on the work area to delete and press Alt-Delete.
Press Esc to save your changes.
See Also: