Defining Web Commerce Product Availability Display Settings

Use the following control maintenance records to determine how product availability displays on your web commerce site.

The following table provides information about how the control maintenance record settings and settings in the customer record affect how and where product availability displays for a customer on your web site:

Control Maintenance Record

Product Availability Display

Display Pricing/Availability In WOE For Nonstocks

Indicates whether the system displays pricing and availability for nonstock items in WOE. The default is No.

  • If you set this record toYes, pricing and product availability display for nonstock items in WOE.

  • If you set this record to No, pricing and product availability display *Call* in the pricing column to prevent your customer from seeing the price and availability of a nonstock item in WOE.

  • If you set this record to Avail, pricing and product availability display for nonstock items only if the availability is non-zero. For pages that display only pricing, the system displays *Call* in the column, regardless of availability.

Display Product Availability In WOE

The default, system wide display setting for product availability information on your web site.

  • If you set this record to Yes, product availability displays on the more product information page, as well as the order review page, order submit page, and product return page if allowed in their individual control maintenance record settings.

  • If you set this record to No, the web site does not display product availability information in any location, unless the DisplayProduct Availability field in the customer record is set to show availability.

Display Availability On Order Review Page In WOE

Indicates whether the system displays product availability information on the order review, check out, and bid review pages:

  • If you set this record to Yes, and the Display Product Availability field in the customer record is set to show availability, then the product availability displays on the order review page.

  • If you set this record to Yes, and the Display Product Availability field in the customer record is set to Hide, then the product availability does not display on the order review page.

  • If you set this record to Yes, and the Display Product Availability field in the customer record is blank, the system looks at the setting in the Display Product Availability control maintenance record and follows the flow as described in the above two bullets.

  • If you set this record to No, product availability does not display on the order review page.

Display Availability On Order Submit Page In WOE

Indicates whether the system displays product availability information on the order submit page:

  • If you set this record to Yes, and the Display Product Availability field in the customer record is set to show availability, then the product availability displays on the order submit page.

  • If you set this record to Yes, and the Display Product Availability field in the customer record is set to Hide, then the product availability does not display on the order submit page.

  • If you set this record to Yes, and the Display Product Availability field in the customer record is blank, the system looks at the setting in the Display Product Availability control maintenance record and follows the flow as described in the above two bullets.

  • If you set this record to No, product availability does not display on the order submit page.

Display Availability On Product Return Page In WOE

Indicates whether the system displays product availability information on the product return page:

  • If you set this record to Yes, and the Display Product Availability field in the customer record is set to show availability, then the product availability displays on the product return page.

  • If you set this record to Yes, and the Display Product Availability field in the customer record is set to Hide, then the product availability does not display on the product return page.

  • If you set this record to Yes, and the Display Product Availability field in the customer record is blank, the system looks at the setting in the Display Product Availability control maintenance record and follows the flow as described in the above two bullets.

  • If you set this record to No, product availability does not display on the product return page.

  • If you set this record to Show Info Icon, an information icon displays in place of a number for the product availability on the product return page. If the Enable Branch Availability Popup In WOE control maintenance record is set to Yes, and the user clicks the icon, a popup window displays with the product availability information. If Enable Branch Availability Popup In WOE is set to No, and the user clicks the icon, the more product information page displays for that item.

Enable Branch Availability Popup In WOE

Indicates whether the system displays links to the branch availability popup window:

  • If you set this record to Yes, and the Display Availability On Order Review Page In WOE control maintenance record is set to Yes, then the checkout and modified bid review pages display a link that opens a popup window with the product availability information.

  • If you set this record to Yes, and the Display Availability On Product Return Page In WOE control maintenance record is set to Yes, then the product return page displays a link that opens a popup window with the product availability information.

  • If you set this record to No, product availability information does not display in a popup window.

Include Branches With Zero Available In WOE

Indicates whether the system displays product availability for branches that have zero on-hand quantity.

  • If you set this record to Yes, product availability displays for all branches, regardless of their on-hand quantity.

  • If you set this record to No, product availability displays for only branches that have an on-hand quantity greater than zero.

Display Catalog Products In WOE

Indicate whether the system displays catalog products in web order entry product searches.

Determines if nonstock products defined in your system display in product searches done through web order entry. If you do not want customers to order products through your web site that you do not normally stock, set this record to No.

Override the setting in this record at the customer level using the Display Catalog Products field on the Remote Order Entry Parameters window in Customer Maintenance. For more information, see Setting Remote Order Entry Parameters.

Display Certification Products in WOE

Indicate if you want products requiring certification to display in web order entry interfaces. By default, Eclipse stops users from ordering products that require certification if the customer record does not have the required certification on file. The customer certification must also have certification codes associated to it through Product Maintenance.

Show Availability For Branches In WOE

Indicates for what branches to get availability. Set this record to Ship Branch, Home Territory, Auth Branches, or All Branches.

If you set this record, and the Show Availability For Branches field in the customer record is set, the system uses the setting in the customer record. If the customer record field is blank, the system uses the setting in this control maintenance record. If this control maintenance record is blank, the system displays product availability for the shipping branch.

See Also:

Setting Remote Order Entry Parameters

Linking Similar Products in Web Commerce