Online Reorder Pad Setup

Customers can use the online Reorder Pad to order products they purchased before. The Reorder Pad is useful for repeat customers who frequently buy the same products.

Products listed on the Reorder Pad come from a system administrator running the Generate Customer by Demand Index program. To keep Reorder Pad information current, use the Phantom Scheduler to run the program regularly.

Depending on the amount of sales involved, it can take some time to build the customer demand index. We recommend scheduling the index to run over a weekend.

Setting Up Reorder Pad Records

To set up the Reorder Pad, set the following control maintenance records:

• Exclude Exceptional Sales From Customer Demand Index

• Exclude MiscChrg Products From Customer Demand Index

• Number Of Years To Be Included In Customer Demand Index

• Display Availability On Product Return Page In WOE

Keeping the Reorder Pad Current

Rebuild the index regularly, so it includes all products your customers recently purchased. For details, see Generate Customer Product by Demand Index.

To keep products on the reorder pad current:

1. From the Reports > End of Month Reports #2 menu, select Generate Customer Product by Demand Indexto display the Customer Product by Demand Index Build dialog box.

2. Click Schedule to schedule the program to run regularly.

See Also:

Setup Requirements for Web Commerce

Control Maintenance Records for Web Commerce