Checking Out Web Orders

After reviewing your shopping cart, check out and submit your order. If you already entered complete shipping and credit card information on the My Accounts > My SettingsAccounts > My Settingspage, you can use the express checkout feature to bypass the Shipping Information and Credit Card Information pages. Express checkout uses the default address and card information you defined in My Accounts > My SettingsAccounts > My Settings.

To submit a web order:

Click the Shopping Cart option in the top right to display the Checkout page and click one of the following buttons to start the checkout process: Click Cart at the top of the page to display your current shopping cart.
Select one of the following:

Standard Checkout - Displays the Shipping Information and Credit Card Information pages before proceeding to the Submitted Order page, where you can enter the shipping address for the order as well as select which credit card you want to use. Continue with step 2.
Express Checkout - Proceeds directly to the Submitted Order page using the shipping and credit card information you entered when customizing your web settings.

Note: If you have an order credit limit, or have items on your order that require authorization from your manager, the Checkout page re-displays indicating that your order requires authorization. Revise your order, or click the Submit For Approval button to send your order for approval. The system saves the cart and displays the order number in the header. The system sends you an e-mail with the order number when your order has been approved.

On the Shipping Information page, ensure that all required fields are completed and all information is accurate. To change to a different ship-to account, select a new account from the Ship-To Name drop-down list.

Note: Depending on how the web site is set up for you, you may not have edit capabilities for the ship-to address information. You may be able to select a different shipping branch in the Branch field. For example, if you plan to pick up an order from a branch that you typically do not order from, select that branch in the Branch field.

Click Continue with Check out.

Depending on your account settings, the order processes with your default payment information you have set in My Settings, or, the Select Payment Method page displays where you can select how you want to pay for your order. If the Select Payment Method page displays, continue with the next step. If the Order Review page displays indicating your order has been submitted, continue with step 5.

Do one of the following:

Select one from a list of cards on file to pay with a card you have saved.
Select the Enter new credit card radio button and enter the new credit card information.
Click Pay Without Credit Card to charge the order balance to your account and continue with step 5.

Note: Depending on how the web site is set up for you, you may not be able to place your order without a credit card.

After the system processes the shipping and credit card information, it processes your order and displays your order receipt.

If your order is shipping from multiple branches or in multiple shipments, the Ship Date, Ship Via, and Order Status fields on the Order Submitted page display as Multiple Shipments. Click the Multiple Shipments link to view information separately for each generation that makes up the entire order.

Print a copy of the submitted order receipt for your records.

Note: Depending on your web site settings, items that are not in stock may be identified on your receipt by *CALL* in thePricefield. Call the distributor for price and availability information.