Making Account Inquiries in Web Commerce

Use the Account Inquiry page to view your account balance and transaction summary. This page lists all open transactions as of the specified date. You can also search for a transaction by entering a reference number, purchase order number, or release number.

The Account Inquiry option is only available if you are authorized to view accounts receivable information. You may also need to enter a password.

While making account inquiries, you can do the following:

To make an account inquiry in web commerce:

  1. From the My Account menu, select Account Inquiry to display the Account Inquiry page.

Note: The title of this page displays as the name on the account, such as Traverse City Electric.

  1. If prompted, enter your password and click Send.

The Account Inquiry page displays the following information about your account.

Field

Definition

Future

The part of the balance that is due but has not yet appeared on a statement.

Current

The part of the balance that has been billed and is due in the current period.

31-60

The part of the balance that is between 31 and 60 days overdue.

61-90

The part of the balance that is between 61 and 90 days overdue.

91-120

The part of the balance that is between 91 and 120 days overdue.

Over 120

The part of the balance that is over 120 days overdue.

Total

The total balance due.

Deposits

The total of all deposits made against open orders.

Orders

The dollar value of material  ordered but not yet shipped.

MTD Sales

The month-to-date sales total.

YTD Sales

The year-to-date sales total.

6-Mo Average

The average balance due over the past six months.

6-Mo High

The highest total balance due over the past six months.

Payment Days

The average of the number of weighted days to pay since the last time there was a zero balance.

Contact

The name of the person to contact regarding the account.

Phone

The telephone number of the contact person for the account.

Terms

The payment terms.

Credit Limit

The account credit limit.

Available

The difference between the Credit Limit and Total balance due.

Last Sale

The date of the last sale.

Last Payment

The amount of the last payment. This field only reflects actual cash receipts, not zero dollar cash receipts that you enter to adjust an account.

The Account Inquiry page also displays the following invoice details about invoices that affect the balance due for an account:

Field

Definition

Reference #

The sales order number, check number, or cash payment number of the transaction.

Br

The branch that receives credit for the transaction.

Date

The transaction posting date.

Amount

The transaction amount.

Payment

The amount applied to the original transaction.

Pmt Date

The date the payment was made.

Sig

The indication that a signature is attached to the invoice. Click the X in the column to display the Order Detail page, which displays the signature at the bottom of the order detail.

Note: Depending on how the web site is set up for you, this column may not display.

Balance

The remaining balance for the transaction.

Age

The aging category to which the transaction belongs.

To view a listed transaction's details:

  1. Make an account inquiry.

  2. In the Reference # column, click a transaction number.

A page displays the details of the transaction. For example, clicking a sales order displays its Invoice Number page, while clicking a payment displays its View Deposits page.

  1. To return to the account inquiry page, click your browser's Back button.

To display the account information that existed on another date:

  1. Make an account inquiry.

  2. In the As of Date field, enter a date.

  3. Click GoSearch.

To search for a transaction:

  1. Make an account inquiry.

  2. In the Search field at the bottom of the transaction table, enter one of the following:

  1. Click GoSearch.

See Also:

Account Information in Web Commerce Overview