If your company does not have set delivery routes, but instead sends and schedules deliveries depending on the number of orders destined to a particular area, use the Open Order Delivery Queue to help plan your deliveries. The queue lists all the orders in your system that have not been picked up or shipped.
Note: The system checks to see if an order is open in Order Entry before allowing the pick ticket to close and displays a notice if the order is still open. The order must be closed through Order Entry before the pick ticket can be closed.
From the Orders > Queues menu, select Open Order Delivery Queue to display the Open Order Delivery Queue screen.
Note: If prompted, log on to the character-based system.
In the Br field, enter the branch for which you want to view open orders.
In the Order Status field, press F10 and select a status to display only orders that match that status in the queue. Leave this field blank to include all order statuses.
In the Ship Via field, enter the ship via for which you want to view open orders. For example, enter Our Truck to view all the orders set for shipping using your truck.
Use the Ship Via hot key to enter multiple ship vias.
In the Start Date field, enter the first date in the range for which you want to view open orders.
In the End Date field, enter the last date in the range for which you want to view for open orders.
For example, if your last truck delivery was on October 15, 2003, and it is now October 20, 2003, and you want to search for open orders placed since your last delivery date, enter 10/15/03 in the Start Date field and 10/20/03 in the End Date field.
Press Enter to display the open orders.
The system displays the following information about each open order:
Field | Description |
Stp | The delivery order if you are adding the orders to a manifest. Enter a number next to each order you want to add to a manifest before using the Crt hot key. |
City | The ship-to city for the order. Use the Exp hot key to display the entire ship-to address. |
Order ID | The identification number for the order. Use the Viewhot key to display the order in view-only mode. Use theEdithot key to open the order to make changes. |
Customer/Address | The ship-to customer or ship-to address. Use the Exp hot key to display the entire customer name and ship-to address. |
Weight, Load Factor, Total, Pieces | The total weight, load factor, dollar total, or total number of pieces that make up the order. Use the ChngV hot key to change the column to view different information about the order. |
Ship Date | The ship date of the order. |
Ship Via | The shipping method for the order. |
S (Status) | The order status, such as C for Call When Complete and A for Ship When Available. |
Use the Find hot key to search for orders in the queue. For additional information about searching the queue, see the procedure below.
Press Esc to close the queue.
From the Orders > Queues menu, select Open Order Delivery Queue to display the Open Order Delivery Queue screen.
Note: If prompted, log on to the character-based system.
Populate the queue using the above procedure.
In the Stp field, enter the delivery stop number for the orders you want to add to the manifest.
For example, if the second order in the list is the order you want to deliver first, type 1 in the Stp field next to that order. If the fifth order in the list is the order you want to deliver second, type 2 in the Stp field for that order. Continue entering delivery stops for the orders in the queue that you want to schedule for delivery.
Use the Crt hot key to create a manifest with the orders in the delivery stop order you entered.
The Shipping Manifest Queue screen displays with a new manifest for the orders you selected. Continue to build the manifest as necessary using the instructions in Scheduling Shipping Manifests Manually.
Note: If you searched for multiple ship vias in the Open Order Delivery Queue, ensure you select orders with the same ship
From the Orders > Queues menu, select Open Order Delivery Queue to display the Open Order Delivery Queue screen.
Note: If prompted, log on to the character-based system.
Populate the queue using the above procedure.
Use the Find hot key to display the Open Order Delivery Queue Search screen.
Use the fields to enter search criteria for a particular order in the queue. For example, if you know the city and the ship date for an order, enter that information in the City and Ship Date fields.
Press Esc to start the search. The system moves your cursor to the first order in the queue that matches your search criteria.
See Also:
Shipping Manifest Queue Overview