Reprinting Pick Tickets

Use the Order Reprinting Options window or the Warehouse Picking Confirmation Queue to reprint pick tickets for an open order generation. You can print a duplicate copy of an original pick ticket, or print a new pick ticket to reflect recent changes to the order. You can also use the Order Reprinting Options window to change the order status or ship via method for the open generation.

You can use reprinted pick tickets as shipping labels to attach to the boxes or crates that contain the order. Use the Print Ship Ticket Instead of Pick Ticketcontrol maintenance record to print acknowledgements for return goods using the phantom processor. Set this control maintenance record to yes if your company uses ship tickets in lieu of pick tickets.

This topic discusses how to reprint pick tickets from the following system screens:

Order Reprinting Options window.
Warehouse Picking Confirmation Queue.

To reprint pick tickets from the Order Reprinting Options window:

From the Orders > Printing menu, select Reprint Picking Ticket to display the Order Reprinting Options window.
In the Order ID field, enter the order number, including the order generation, for which you want to print tickets.
Edit the information in the following fields, as necessary:

Field	Description
Print Style	Identifies the parameters to use when printing the ticket for this order.
Order Status	The current status, such as Ship When Available, of the selected order generation. Update the status in this field, if needed. The default order status is T – Print a ship ticket now.
Number of Copies	The number of copies of the selected document to print. The system defaults to an entry of one, but you can print up to nine copies at one time.
Review Queue Status	The in-process status associated with the order generation, for example, Printed or Picking. If you are using the Open Order Status Review Queue to control tickets, this field is normally blank and you should leave it blank. If you use the Warehouse Picking Confirmation Queue, the Review Queue Status field displays the same in-process status as displayed in the picking queue.

From the File menu, select Print Label to print the label.

For additional information about settings for the label, see Printing User-Defined Forms and Labels.

To reprint a pick ticket from the Warehouse Picking Confirmation Queue:

From the Warehouse Management > Warehouse Queues menu, select Warehouse Confirmation Queue to display the Warehouse Picking Confirmation window.

In the Order # field, enter the order number.

Note: If you already have a pick ticket for an order, scan the ticket with the cursor in the Order # field of the Warehouse Picking Confirmation window.

From the File menu, select Reprint to reprint the pick ticket.

To reprint pick tickets to use as shipping labels:

Follow the instructions to reprint pick tickets from the Order Reprinting Options window or the Warehouse Picking Confirmation Queue and print enough labels for the order.
Fold the tickets so the shipping address faces out and place in the plastic label holder, which you will attach to each shipping box.

How the System Determines Printer Location for Pick Tickets

When you print pick tickets, the system determines the printer location using the following hierarchy. When you reprint pick tickets, the system prints them from the current terminal location.

What the System Checks	Where Identified
1. The printer location override defined for the ship via within a branch.	PickTicketPtrLoc field in Ship Via Branch Overrides/Auto Scheduling. For more information, see Assigning Ship Vias to Branches.
2. The printer location assigned to the shipping branch.	Ship Ticket Branch field in Printer Location Maintenance. For more information, see Defining Printer Locations.
3. The user's currently assigned location.	Local Printer field in Local Printer Assignment. For more information, see Assigning Local Printers to Terminals.

More Options for Reprinting Pick Tickets from the Order Reprinting Options Window

The Order Reprinting Options window also offers these options.

To...	Use this menu option...
verify that you have the correct order	Additional > View Order Displays the order's body information in view-only mode.
edit the sales order	Additional > Edit Order Displays the order's body information in edit mode.
fax the pick ticket	File > Fax Order Displays the Fax Memo screen in the character-based system.
view the order generation's picking status	Additional > Warehouse Inprocess Queue Displays the Warehouse In Process Queue window.
enter or edit order package quantities	Manifest > Shipping Packages Displays the Shipping Package Quantities window.
add the pick ticket to the manifest	Manifest > Ready to Manifest Displays the Ready to Manifest window. Edit the ship date and shipping method, if needed. This menu option is enabled if manifesting is enabled and the order is open.
add comments to the order on the shipping manifest	Manifest > Manifest Comments Displays the shipping manifest to which the order is assigned.
edit the manifest	Manifest > Edit Manifest Displays the shipping manifest to which the order is assigned.
e-mail the ticket	File > E-Mail Order Displays the Send E-Mail window.
print the order	File > Print Order