Work Order Management Overview

Work Order Management facilitates the process of modifying products from their original form into a more useful form, based on customer requirements. Work Order Entry helps you create work orders for this special processing on products. This processing includes combining current products into a finished product, such as assembling circuit boards, or altering a product for final delivery, such as custom painting.

Work Order Entry

Work order entry is the process of creating a record of processes that need to be completed to modify the product: define the steps required in the process, who performs them, and how long completing each step takes. In addition, if you are not processing the order in-house, accounting for the vendor's setup and processing costs. If the customer has repeat orders for this product, create a template for the process. You must have authorization to enter work orders and your views in order entry are restricted based on your authorization. In addition, the finished product has a product record. You cannot process the order without a finished product.

Work Order Maintenance

After you enter a work order, you need to monitor it to ensure that the materials are available when you need them, that the start and completion dates are realistic, and that you are able to deliver the finished product to the customer when they have requested it. The system provides a number of queues, inquiries, and reports to assist you in doing this.